We offer free shipping within the EU and most orders are delivered within 6-12 business days. Some exceptions may apply.

Please note that our delivery times are only estimates. During high-peak seasons (Ex: the Holidays) delivery times might be longer due to high number of orders and longer processing time by shipping companies.

When your order has been shipped, you will receive a shipping confirmation email with all the details of your order along with a tracking number, so you know that your order is on its way!

If you cannot find the confirmation in your inbox, please check your spam as emails sometimes end up there.

We offer secure payments and accept payments by credit card (VISA, Mastercard, American Express) as well as Apple Pay, Google Pay and Klarna.

Yes, we're biased! But always here to help. If there's anything we can do for you, please send an email to support@almostvacant.com and we'll get back to you in no time.

We offer a 30 day money-back-guarantee. To initiate a return, please send an email to support@almostvacant.com and we'll help you with the details. 

You will be responsible for paying the shipping costs for returning your item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

After placing your order, you will receieve a order confirmation email.

If you can't find the email, please check your junk mail folder. If you find the email in the junk folder, remember to mark the email as 'not Spam'. 

If you still experience difficulties, please contact us at support@almostvacant.com